Frequently Ask Questions
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1- Is my personal and payment information secure?
Yes, our website uses industry-standard SSL encryption to ensure your information is protected.
2 - How long does shipping take?
Standard shipping typically takes 3-7 business days, while expedited shipping takes 2-3 business days.
3 - Do you ship internationally?
Not yet
4 - Can I return or exchange an item?
Yes, you can return or exchange an item within 15 days of delivery.
5 - How do I initiate a return or exchange?
Contact our customer service team to obtain a return merchandise authorization (RMA) number.
6 - What is your refund policy?
Refunds are issued in the original form of payment within 5-7 business days of receiving the returned item.
7 - How do I know my size?
Refer to our size chart, which can be found on each product page.
8 - What if I have a question about a specific product?
Contact our customer service team for assistance.
9 - How can I modify my order?
Once your order has been submitted successfully, the order goes almost immediately to processing for the warehouse to ship. To get your order to you as fast as possible, no changes can be made at this stage. Please contact us immediately to cancel the order. Otherwise, you can return or exchange your item(s) once your package arrives.